Important Note
Please read the email charter and my message below.
I receive several hundred communications daily: via emails, phones and social networks in my job and personal life. It is impossible for me to read all my emails, listen to all my voicemails and check all my social networks let alone respond to them. This is not related to time management, prioritization or caring. I receive more messages daily than I can even skim, prioritize and manage. This problem is called Information Overload.1
I care about the people in my professional and personal life and I value communication. Please accept my apologies if I’m not able to get back to you: It has nothing to do with you or the importance of your message. It is due to the multiple inbox overload problem I’m facing. Other people also face this problem.2
Here is how you can help me solve this problem:
- To send me non-critical information (interesting Web links, photos/videos and social network status updates), please share it with me via the Google+ social network at gp.rajiv.us instead of email.
- Instead of leaving me phone voicemail, send me an email.
- Please send shorter and fewer messages.
- 7 Tips for Effective Email - By Rajiv Pant
- Best Practices for Email - Published at the Harvard Business School Web site
- Email Charter - 10 Rules to Reverse the Email Spiral
- Dr. Jackson's Research - About email overload, its impact and solutions
- Information Overload Research Group - Also follow them on Twitter at @iorgforum
- A discussion on Google+ about dealing with email overload
Home/Personal
Contact Card
(via CardCloud)
I keep my personal and work communications separate. My home contact information is for personal matters only. I do not accept any communication at my home email address related to my employer. If you need to email me for any business matter related to my job, please email me only at my work email address.
Preferred Social Networks
Secure Email
To correspond with me via a more secure medium than regular unencrypted email, you can use OpenPGP compatible applications such as Hushmail or GNU Privacy Guard. To view my OpenPGP public keys, follow this link.
QR Code
You can scan this QR code to get my personal contact info using your phone’s camera. To learn more about QR codes, follow this search link.
Business
Please note that my personal Internet presence (which includes this personal Web site rajiv.com, my social network pages and everything that I post online) is not affiliated with my employer nor any other organization (more…) I provide my work contact information here so that business contacts can reach me there for official company business related to my job.
Rajiv Pant, Vice President of Digital Technology, The New York Times : [email protected]
I strongly prefer email instead of phone for business correspondence.
Thank you for helping me keep my personal and work emails separate. Please do not send any message to both my email addresses: It will be deleted.
Further Contact Info
Further contact information may be found on my resume and on my friends and social networks pages.
- There are organizations that exist to help people and organizations impacted by Information Overload. [↩]
- Nathan Zeldes, formerly of Intel has a Web site about information overload. Michael Arrington, the founder of TechCrunch, a blog covering new Internet companies, has written about 2,433 Unread Emails. Professor Donald Knuth, computer scientist and Professor Emeritus at Stanford University stopped using email after 15 years. There was also an article in The New York Times titled Struggling to Evade The E-mail Tsunami. [↩]